Privacy Policy
Last Updated: 16 February 2026
1. Introduction
Banca Vant ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bancavant.com or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business name, and business address when you contact us or request our services.
- Business Information: Information about your food business operations, including menu items, ingredient costs, preparation processes, and operational data collected during our diagnostic service.
- Technical Information: IP address, browser type, device information, and pages visited on our website through cookies and similar technologies.
- Communication Data: Records of correspondence when you contact us via email, phone, or contact forms.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide our cost diagnostic and consulting services
- To communicate with you about your inquiries and service requests
- To prepare cost analysis reports and recommendations
- To improve our website and services
- To comply with legal obligations and regulations in Paraguay
- To send service-related communications (we do not send marketing emails without explicit consent)
4. Legal Basis for Processing (Paraguay)
We process your personal data based on:
- Your consent when you submit information through our contact forms
- Contract performance when providing our diagnostic services
- Legitimate business interests in operating and improving our services
- Legal obligations under Paraguayan data protection regulations
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our website or conducting our business, under strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or government regulation in Paraguay.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition, with notice to affected users.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using encryption protocols
- Access controls limiting who can view your information
- Regular security assessments and updates
- Secure storage of physical and digital records
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Business operational data collected during diagnostic services is typically retained for the duration of our service relationship and for a reasonable period thereafter for record-keeping purposes.
8. Your Rights
Under Paraguayan data protection regulations, you have the following rights:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Objection: Object to processing of your personal information for specific purposes
- Data Portability: Request transfer of your information to another service provider
- Withdraw Consent: Withdraw previously given consent at any time
To exercise these rights, please contact us using the information provided below.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience. You can control cookie preferences through our cookie consent banner and your browser settings. For more information, please see our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Banca Vant
San Pedro 475
Asunción 001520, Paraguay
Phone: +595 21 280603
Email: info@bancavant.com
14. Regulatory Authority
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in Paraguay.